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Announcing the Wind-Down of Growmatik

UPDATE on 2024 May 9:
Growmatik Joins Forces With Convesio: A Strategic Leap Forward. Learn More

Dear valued visitor,

We understand this may come as disappointing news, especially if you have enjoyed using Growmatik or rely on it as part of your workflow. However, due to business reasons, we have made the difficult decision to sunset this product.

As of today, new user sign-ups for Growmatik are closed. Existing users can continue using the product until 31 March 2024. On that date, all data associated with your account, including website, campaign, and user data, will be permanently deleted.

If you are an existing user, please export any important data or information from Growmatik that you wish to retain before the shutdown date. Instructions for exporting data can be found here.

If you have any other questions or concerns, please contact us here.

Thank you for being a part of our journey. We look forward to supporting you through this transition and are here to assist in any way we can.

Growmatik Team

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HomeGetting Started

Adding new site to Growmatik


In this article, you will learn how to add a new site to your account and integrate it with Growmatik.

You can add multiple sites to your Growmatik account. Each site can be integrated with an e-commerce platform or website.

To add a new website to your Growmatik dashboard, follow these steps:

  1. Click on your profile picture in the Growmatik app’s left sidebar.
  2. Click on the Switch Site option.
  3. Then select the Add New Site button.
  4. Enter your website details in the upcoming steps.
  5. Integrate the new site with your platform or website using the instructions below.

Connecting your new site with Growmatik

You can seamlessly connect Growmatik with popular CMSs and e-commerce platforms. In case you are using a custom platform you can use Growmatik public API to connect it with your tools.

There are new platform integrations constantly added to Growmatik. To discover the new platform support, from the user menu go to Site Settings > Integrations.

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Delete a site from Growmatik


In this article, you will learn about how to delete a site from Growmatik.

To delete a website on the Growmatik app, follow these steps:

  1. Locate your profile on the bottom left sidebar of the Growmatik app and click on it.
  2. From the Switch Site option on the top, select the website you wish to delete.
  3. Once you’ve confirmed the correct website, return to your profile and click on the Site Settings option.
  4. On the General Setting page, scroll down to find the Delete This Site button. Click on it and confirm your decision by selecting Yes.
✍️ Note

If you mistakenly deleted a website, it is possible to recover it along with all associated data, but only within a 30-day timeframe. To initiate this process, you will need to Contact Support.

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Getting started with Growmatik


In this article, you will learn about Growmatik and its features as an omni-channel marketing automation. Growmatik is comprised of the following pages:

Connecting your store or website to Growmatik

Connecting your e-commerce store or website to Growmatik will enable you to:

  • Collect and unify your customer data within Growmatik
  • Create highly targeted customer segmentation
  • Manage your contacts in Growmatik
  • Send highly personalized email campaigns
  • Create personalized automations
  • Display forms and popups on your website

You can seamlessly connect Growmatik with popular CMSs and e-commerce platforms. In case you are using a custom platform you can use Growmatik public API to connect it with your tools.


On the homepage, you can quickly view your campaigns and take recommended actions to boost sales. Additionally, you have access to a list of recently published blog posts on Growmatik’s blog.



Automations page allows you to run your automations as workflows or rules and automate your actions based on events and audience. For example you can create a workflow to send a series of personalized emails, show popups in different marketing campaigns, personalize your homepage for a group of your visitors and more.

Email Campaigns

The Email Campaigns page offers quick access to set up various types of commercial email campaigns, schedule them based on your needs, and send them at specific times. You can also manage your campaigns from this page.

Popus and Forms

This page allows you to quickly design pop-ups and forms, or choose from a wide range of pre-designed templates, and customize them to fit your needs. You can then publish them on your website based on your audience, website location, and various conditions using the Growmatik popup builder.

Website Personalizations

Website Personalization page allows you to enhance the user experience by tailoring website content to each visitor. By analyzing visitor behavior, interests, and other attributes, Growmatik can create personalized experiences that are unique to each individual. For example, a visitor who has shown interest in a particular product or service can be shown related content or offers on subsequent visits.


On the People section of Growmatik, you can easily manage your contacts and create targeted segments based on a wide range of attributes. Additionally, you can define custom tags or attributes to further personalize your marketing campaigns and improve engagement with your audience. This section consists of these pages:

  • All contacts
  • Segments
  • Tags
  • Custom Attributes
  • Archived Users


The Workshop page in Growmatik provides access to all templates, including emails, pop-ups, and forms, which you can edit and modify to use them later in your marketing campaigns or automations. Additionally, you can access your media library and brand style from this section.


The Reports page, previously known as Analytics, provides in-depth insights into your campaigns, site engagement, checkout, sales, customers, and email engagement. This data can be used to create more targeted and effective campaigns, as well as to identify areas for improvement and optimization. Each section on the Reports page includes multiple metrics and graphs, allowing you to visualize and analyze your data with ease.


In the Profile section of Growmatik, you have the ability to manage your websites, configure settings, add integrations, update account password, view billing details, review change logs, request new features, and get in touch with customer support. This centralized hub allows you to easily manage your account and access all of the necessary tools.

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How to register and create an account in Growmatik


In this article, you will learn how to create a new account in Growmatik and activate it with simple-to-follow and step-by-step instructions:

Creating a Growmatik account

To integrate with Growmatik, you will need to create an account. To do so:

1. Go to https://growmatik.ai and click on the Start Free Trial button.


2. Next, click either the Sign up with Email button or the Sign in with Gmail/Microsoft buttons.


3. If you sign up with an email, fill in the form below and agree to Growmatik’s privacy policy and terms of use. Then click Continue.


4. Select your e-commerce platform (WordPress, Shopify or Custom Platform).
5. Add your business name and website address in the next step and click Continue.
6. Select the related categories for your website, then click Continue. You can skip this step if none of the categories apply.
7. Select the marketing tools you’re using or skip this step if you have never used such tools.
8. Finally, choose a plan that best fits your business and start using your 14-day free trial.

✍️ Note

If your plan exceeds the limit, it will be automatically upgraded. If you want to downgrade, you can contact us.

9. After your Growmatik account has been created you will be directed to your dashboard.

✍️ Note

Your dashboard presents an 8-step wizard to facilitate connecting your store, importing contacts, configuring email settings, and other tasks.

Activating your account

Once you create an account on growmatik.ai, you’ll receive an email from Growmatik to verify your email address. To verify your email:

1. Look in your inbox for an email from Growmatik with the title Verify Email Address. If you can’t find it, you may need to check your spam folder.

2. Open the email and click the Verify Email Address button to activate your account.

✍️ Note

If you’re having trouble clicking the “Verify Email Address” button, copy and paste the URL that is provided in the email into your web browser.

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Email warm up scheme


In this article, you will learn about Growmatik’s email warm up scheme, sending conditions and behavior. This document contains the following information:

What is email warm up?

Growmatik email warm up is the process by which tenants can gain a reputation and eventually be able to send more emails per hour or day, as well as transactional emails. There is a ceiling on the number of emails that a new user can send via Growmatik – both an hourly and daily limitation – as shown in the table below:

LevelHourly limitCycle limit
Level 150500
Level 21001,000
Level 32002,000
Level 45005,000
Level 51,00010,000
Level 62,00020,000
Level 75,00050,000
Level 810,000100,000
Level 920,000200,000
Level 1050,000500,000
Growmatik Email Standing Table

Each user starts from level 1. Anytime they reach their daily quota, that user will be moved to the next level. For example, whenever a user sends at least 500 emails in one day for the first time – to real recipients – then the user’s reputation will move up to level 2 and so on.

✍️ Note

For Trial users, there is a limit of sending 100 emails daily.

Who counts as a restricted user in Growmatik?

Whenever an email campaign is sent and one or both of these situations occur, Growmatik will send an email to the users to let them know that their email sending is restricted:

  • The failed email or bounce rate exceeds 5% of the total sent emails from the last campaign.
  • The complaint rate exceeds 0.1% of the total sent emails from the last campaign.

This will result in a hold being placed on their email sending capacity. If you are experiencing this problem, you should first perform a check on your email list for invalid addresses, and then contact Growmatik support (on your Growmatik dashboard, click your profile picture and select Contact Support).

Growmatik Email Types

There are two types of emails in Growmatik to choose as an action: 

  • Commercial
  • Transactional

Commercial emails are messages sent by businesses to a large group of subscribers or potential customers with the aim of promoting brand awareness, generating leads, or encouraging them to purchase a product or service.

These emails are typically designed to showcase a product or service, include images and graphics, and may contain a call-to-action (CTA) to entice recipients to click through to the website or landing page.

On the other hand, transactional emails are triggered by specific actions or events, such as a purchase confirmation, a password reset request, or a subscription confirmation. Transactional emails provide important information to the recipient and are often personalized and targeted to the individual user. They may include details such as order confirmations, shipping updates, and receipts.

How to send transactional emails

After a tenant registers and wants to send emails via the Growmatik email action, both commercial and transactional email types are enabled. To send a transactional email, select its type from the “What is the main purpose of this email?” drop-down menu located in the Action step of an automation rule or workflow.

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Configuring caching plugins


In this article, you’ll learn how to fix your caching plugin conflict with Growmatik. To make Growmatik fully compatible with your WordPress website with caching plugin, the cache mechanism must be disabled for your logged in users.

Note: We’re unable to cover all caching options. Please reach out to the support team
responsible for your caching plugin for more specific support.

WP Super Cache

Go to Settings > WP Super Cache > Advanced Tab in the Miscellaneous section, select “Disable caching for logged in visitors” and save.

caching plugin
caching plugin

WP Rocket Cache

Go to Settings > WP Rocket > Cache Tab > User Cache, keep the checkbox field unchecked and save.

caching plugin

LiteSpeed Cache

Go to LiteSpeed Cache > Cache, set Cache Logged-in Users to off and save.

caching plugin

W3 Total Cache

Go to Performance > Page Cache and keep the “Don’t cache pages for logged in users” field checked and save.

WP Fastest Cache

Go to WP Fastest Cache > Settings, set the Logged-in Users to checked and save the settings.

WP Optimize

Go to WP-Optimize > Cache > Page Cache, uncheck the “Serve cached pages to logged in users” setting and save.

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