Email warm up scheme
Summary:
In this article, you will learn about Growmatik’s email warm up scheme, sending conditions and behavior.
Contents:
- What is email warm up?
- Who counts as a restricted user in Growmatik?
- Growmatik Email Types
- How to send transactional emails
What is email warm up?
Growmatik email warm up is the process by which tenants can gain a reputation and eventually be able to send more emails per hour or day, as well as transactional emails.
There is a ceiling on the number of emails that a new user can send via Growmatik – both an hourly and daily limitation – as shown in the table below:
| Level | Hourly limit | Daily limit |
|---|---|---|
| Level 1 | 50 | 500 |
| Level 2 | 100 | 1,000 |
| Level 3 | 200 | 2,000 |
| Level 4 | 500 | 5,000 |
| Level 5 | 1,000 | 10,000 |
| Level 6 | 2,000 | 20,000 |
| Level 7 | 5,000 | 50,000 |
| Level 8 | 10,000 | 100,000 |
| Level 9 | 20,000 | 200,000 |
| Level 10 | 50,000 | 500,000 |
Each user starts from level 1. Anytime they reach their daily quota, that user will be moved to the next level.
For example, whenever a user sends at least 500 emails in one day for the first time – to real recipients – then the user’s reputation will move up to level 2 and so on.
✍️ Note
For Trial users, there is a limit of sending 100 emails daily.
Who counts as a restricted user in Growmatik?
Whenever an email campaign is sent and one or both of these situations occur, Growmatik will not allow sending emails and mark the email sender as a restricted user:
- The failed email or bounce rate exceeds 5% of the total sent emails from the last campaign.
- The complaint rate exceeds 0.1% of the total sent emails from the last campaign.
If you are experiencing this problem, you should first perform a check on your email list for invalid addresses, and then contact Growmatik support (On your Growmatik dashboard, click your profile picture and select Contact Support).
Growmatik Email Types
There are two types of emails in Growmatik to choose as an action: Transactional and Marketing.
Marketing emails are those that recipients have to opt in to receive, such as notification emails (e.g. new products or new blog posts). It’s recommended that you provide options for users to opt-out whenever they want for this type of email.
Transactional emails are the result of a specific action that the recipient has made while interacting with your business, such as the welcome email you send your lead after they sign up for your blog or the confirmation email you send to your customer after they place an order.
How to send transactional emails
After a tenant registers and wants to send emails via the Growmatik email action, both marketing and transactional email types are enabled. You can send your email by selecting them from the drop-down menu.
